Frequently Asked Questions

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Well disinfection, also called shock chlorination, can eliminate or reduce harmful microorganisms (bacteria, viruses, etc.) as well as harmless bacteria that may cause unpleasant taste and odors. Disinfection will NOT correct water problems caused by other contaminants (i.e., nitrates, fuels, pesticides, toxins, or other substances). 

Water quality changes over time so it is important to test your well water at least once a year. You may need to sample more often based on your test results or circumstances.

• After flooding, especially if the water goes over the top of the well cap/well seal.  

• Any time the well cap/well seal is opened.  

• Any time the well is damaged (i.e., accidents, tornados, earthquakes, etc.).  

• After a period of stagnation (i.e., water not being used due to long vacations, seasonal closures, off-site rehabilitation or hospital stays, foreclosure, etc.).  

• After a positive test for bacteria (i.e., total coliform, E. coli, or fecal coliform). 

For the most effective results, water should not be used for 12-24 hours.  Well Done, LLC will return the next day to flush your system, and you can begin using your water immediately.  It is common for some chemicals to remain the system for up to 7 days, please use drinking water for one week. 

Yes!  Bypassing the water softener protects the softener.  Chlorine can damage the resin beads in a water softener and other treatment systems, reducing their lifespan and effectiveness.   It also allows chlorine to flow into the entire plumbing system which may harbor bacteria and other organisms. We also recommend bypassing a whole home water filter.